Inflated Download Numbers - The Hidden Cost of Podcast Fraud
Fraud is a broad legal term that refers to situations where someone is intentionally dishonest in order to receive some kind of benefit from a person, business, or entity.
If you sell cookies for a charity that doesn’t exist, that’s fraud.
If you use a handicap sticker in your car so you can park up front, but you don’t have a disability. That is fraud
When a sponsor pays to get in front of your actual audience and you pay a company to artificially inflate your stats, that is fraud.
This Hurts Everyone
Now the sponsor who thinks their product is getting in front of 20,000 people is only getting in front of 5000. So the reaction to the ad campaign is dismal. They don't renew their ad and tell all their other business owner friends how podcast advertising is a waste of money.
Legal Stealing
I had a high school teacher say, "Don't you think if there was a way to steal and not get caught, someone would've discovered it by now?"
There is a saying, "Success leaves clues." So does fraud, so when your sponsors show that a large amount of your downloads are coming from browsers, and all of a sudden, you have an audience in a country you can't pronounce, that's a red flag.
I've heard of advertising agencies refusing to pay for the campaign after you use a company that promises you to be at the top of the charts. You can't guarantee success in podcasting. There are best practices, but there are no guarantees.
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00:00 - None
00:34 - It's Call Fraud
01:16 - Scamming The Sponsor
01:55 - It Hurts Everyone
03:18 - Fraud Leaves Clues
05:24 - I Get It
05:59 - There Are Not Gaurentee
07:12 - Business Program
08:42 - Join the School of Podcasting
Today, we're gonna talk about the dark side of
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podcasting.
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Today, we're gonna talk about fraud. Now fraud is
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kind of a broad legal term that refers to situations
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where someone is intentionally dishonest in order to receive
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some kind of benefit from a person or a business or, I don't
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know, an entity of some sort. So let's say
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you go around and you sell cookies for a charity,
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and that charity is you. Yeah. That would be fraud. Right? You're
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like, help these young boys to live a better
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life, and then you sell the cookies and keep the money.
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Yeah. If you use a handicap sticker in your car so
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you can park up front, but you don't have a disability,
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well, that's fraud. And if we bring this into
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podcasting, when you have a sponsor and they're like, hey.
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I wanna get in front of your audience, and you're like, great. It's x
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amount of money for x amount of downloads.
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And then you pay a company to artificially
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inflate your strategy. That's fraud.
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And the other thing that you may not realize is not
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only are you losing your integrity, and I always
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say, when you start a podcast, you have 2 things, no
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audience and integrity. And you're basically selling
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your integrity 1 download at a time. And the
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other thing you're doing is you're hurting the entire
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podcast industry. And you're like, wait. What?
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Sure. Because that sponsor who is
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expecting to get their product mentioned in front of, let's
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say, 10, 000 people, and then you go and
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use a service that artificially inflates your numbers. We'll
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talk about that in a second. Yeah. They and all of a sudden, you're like,
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wow. I got 50, 000 downloads. Well, really, it's only
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10, 000. But you were told 50, 000, and
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so you're expecting to get a bunch of
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new customers from this awesome advertising on this
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podcast. There's only 1 problem. 40, 000 of those are
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robots. They're not real people. And so what does
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the sponsor do? They're like, man, I spent all this
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money in podcasting, and I barely got a trickle
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of traffic to my website or whatever their goal was.
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And they go and tell all their other business friends, whatever you do,
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don't invest in podcasting. I tried it. It was awful. I got
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barely any kind of return on my investment.
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So if that is you and you're doing this,
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please stop because you may be lining your pocket.
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But the other thing to keep in mind is
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they usually leave a paper trail. There are things
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that aren't the norm in podcasting. And 1 of them
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is, at least right now, Apple Podcasting
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the top app when it comes to listening to podcasting. They are
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somewhat losing their their edge,
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but that's pretty much a given. If you go into so many stats, Apple Podcasts
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is gonna be number 1, probably followed by Spotify,
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and then some other ones. But if you see
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that Chrome or Firefox or some
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other web browser is the number 1 app, by
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far, you can pretty much rest assured
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that there's something not quite right going with this
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podcast. And when you use these services,
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that's the key. Now here's the other thing, is
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the advertising company is gonna wanna look at your
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stats. They're gonna wanna look at your stats. Why?
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Because that advertiser is their
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customer, and it's their job to make sure
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that what they're paying for, which is getting in front of an actual
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audience, is something that is being delivered.
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So when all of a sudden your download show up
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and they are from the website right? So,
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again, Chrome or some other browser is that. And all of a sudden,
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you have a huge audience in some sort of country that I can't
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pronounce, Gazakistan or something like that, or usually
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you get downloads from Dallas in, Texas
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and California, and all of a sudden out of nowhere on this 1
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day, you got a ton of downloads from North Carolina.
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That's weird. That's kind of a red flag. And, oh, what do you
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know? Those downloads are on the web.
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You may have heard the saying, success leaves clues.
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Well, you know what else leaves clues? Fraud.
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And I just look. I understand. I really do.
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We want a bigger audience. And if you have a
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sponsor, you probably have a decent size audience. That's
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awesome. Keep your integrity and keep the
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sponsor. That's the other thing to keep in mind. So let's
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say somebody sponsors you for a few months. You jack up your
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numbers, and then what happens? The sponsor goes, I'm not
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getting hardly any activity from this this sponsorship.
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So they quit. Keep your sponsor. Keep
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your integrity. Now in my next episode, we're
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gonna get into some of the nitty gritty of this, but the bottom line is
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I can't guarantee your show will be popular.
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You just can't. If you think about it, look at
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American Idol. That thing's been on for over 10 years.
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Can you name all 10 American Idol
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winners? We all know Kelly Clarkson and
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the 1 woman that sings, the football theme.
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There's Chris Dowertree. We know a few of them, but
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these people were voted the best
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on a TV show that gets millions of viewers, and
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yet you just heard I can't name them. Carrie Underwood is the woman I'm
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thinking of. And so there are no
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guarantees. And if somebody says, I can guarantee you
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to be number 1, there's gotta be some shenanigans
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going on in the back. Do it the old fashioned
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way by making great content, figuring out who your
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audience is, going to where they are, making
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friends, and then telling them about your show. Now that's
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just 1 strategy. There are many. When I was
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in high school, I was in a business
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program, and 1 of the things we did was that
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particular program ran, like, this little school store
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where we had candy and t shirts and things like that.
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And as you might imagine, yeah, the candy was
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going over well. In fact, it was going over a little too well
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because the stats from the cash register
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showed that we sold x amount of content, and
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yet the inventory was way low. Like, wait. Where's the
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rest of the boxes of M and M's? And
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the teacher for that program came into the
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room, and he said, let me ask you a question.
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Don't you think if someone had figured out a
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way to steal and not get caught
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that it would have been invented by now? And I sat there
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as a probably 17 year old kid in high school, and I thought,
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that's a really good point. And so I'm just here
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to tell you that there will be people, and when they come up to
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you and they're just explain how they're gonna make your show
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explode, Be careful and be
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weary. And in the next episode, I'm gonna explain some of the red
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flags to look for so that you can avoid
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these vultures coming in to pick over your bones
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and take your money. Now if you need help with anything with
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your podcast, well, you know, that's what I love to do. I help podcasters.
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It's what I do. And if you go out
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to school of podcasting.com/consultant,
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that'll save you a little bit on your monthly or yearly subscription. And,
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of course, that comes with not a 7, not a 14, a full
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30 day money back guarantee. If on day 29, you're like, Dave, this isn't
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what I thought it was, I will refund your money. And, of
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course, that membership comes with step by step tutorials,
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an amazing podcast community to network with, and
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unlimited consulting with me. You know how on your Internet build, you
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might have unlimited bandwidth. Well, yeah, That's it. Unlimited
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podcasting, me and you, 1 on 1, so many ways
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to do it even if you're across the pond. Yeah. It's cool. Check it
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out. Schoolofpodcasting.com/consultant.
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I'm Dave Jackson. I wanna be your podcast
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consultant.